Guest / Concierge Services

Guest /Concierge Services.

Our team specializes in assisting you and your guests with everything your hearts and minds desire from finding your perfect vacation villa or condo to planning exciting private tours and adventures, reserving that special dinner reservation, scouting out the most reliable services, and even delivering your groceries and bar needs before your arrival. 

Our team has inspected every property we offer, so you can be assured it exceeds the standards our guests require. Our ‘house binders’ have been created to provide you with all of the information that you’ll need about the Riviera Maya, including activities,  * restaurant menus, maps and more. Our staff is available before and during your stay to give advice, make reservations or offer any other assistance that you might need

  • Reservations for tours and golf
  • Restaurant reservations
  • Spa services
  • Transportation from and to airport
  • Pre Arrival shopping
  • Private catering
  • Wedding and event planning
  • Real estate
  • Any other special request you may have
  • Dophin discovery
  • Mayan ruin tours
  • Xcaret and Xelha ecopark reservations