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Villa Serena del Mar
Our professional Real Estate Agents specialize in Playa del Carmen, Playacar, Puerto Aventuras and Tulum

Vacation Home Property Management Services

We specialize in Managing and Marketing Selected short term vacation rentals in Playa del Carmen, Puerto Aventuras and the Riviera Maya Mexico. With 20 years experience, our main priority is to protect your investment, your property, and its profitability. Our company goal is to offer guests exceptional service, excellent value, and a variety of quality, clean, and well maintained properties.

Puerto Aventuras Rentals is also a Luxury Villa Rental Agency. High demand for holiday rental accommodation supported by our up-market service, means that you will have the opportunity of obtaining very attractive rental returns on your property. Our website combines professional photographic images with a professionally written description, which will significantly boost the appeal of your villa by identifying and drawing attention to its best qualities and architectural features, together with the attributes of its location, facilities and amenities. In a progressively competitive market we will always strive to make your villa a profitable investment.

Professional Marketing and Advertising. Creative and effective promotion is the key to a successful rental program. Puerto Aventuras Rentals engages in an extensive Advertising/Marketing/Public Relations program directed by our in-house rental management team. We invest in many different internet sites and other marketing channels. We work with local and international reservation agencies. Our best resource is our website, www.PuertoAventurasRentals.com equipped with loads of information and the ability for guests to retrieve availability information 24/7.

Established Customer Base. After 20 years in business, Puerto Aventuras Rentals, has hosted thousands of guests and we consistently earn a high percentage of repeat business and referrals. We have continued to expand providing a better website experience and increased our property portfolio.

Attention to detail is key to our business philosophy and we intend to continue to give our customers a tailor made service to exceed expectations. All properties are personally vetted by us and we often visit houses on a regular basis to ensure we recommend the right property to our guests.

We are always looking for new houses of a similar standard to our current portfolio to let out to our loyal client base as well as welcoming new guests. If you own a condo or villa in a desirable location give us a call to discuss how we can help you to maximise the rental potential in your property.

Complete Reservation Service. Our team of reservation professionals is trained to promote the unique amenities of your property and is prepared to assist owners and guest alike. Reservations begin with marketing to prospective guests, booking the reservation, sending guest confirmations, receiving signed rental agreements, notifying guests of policies, sending directions to the property, billing guests for their rental, checking on guests during their stay, cleaning and inspecting the property, and following up with former guests to offer them the opportunity to return for a repeat visit. For easy booking and information we offer e-mail communication, Vonage reservation lines, and online booking. We offer guests a hassle free vacationing service.

Computerized Reservation Technology. We have invested in new software which allows us to efficiently manage availability, bookings, payments, maintenance, housekeeping, accounting, monthly income statements and reservation reports.

Detailed Monthly Statements. Puerto Aventuras Rentals has a record keeping department recognized by our owners for accuracy and prompt disbursement of owner statements and rental proceeds. Accounts are balanced each month to ensure all owner accounts and reservations are in proper standing. We send a detailed monthly statement, outlining the income and expenses of the property.

Housekeeping and Maintenance. Our housekeeping programs are committed to owner satisfaction and to exceed guest expectations through attention to detail.

As your agent. We are primarily accountable to you, the property owner. We are real estate firm that represents the Property Owner in all Real Estate transactions.

Caribbean Realty Puerto Aventuras reserves the right to select homes for management that are in specific geographical areas, that are accompanied by an upfront marketing fee and that meet furnishing and amenity requirements. We are currently only accepting applications for consideration in *select communities in Puerto Aventuras, Playacar & Playa del Carmen. 

At Puerto Aventuras Rentals we are mindful of the impact we make locally, not just in real estate but as caring citizens. We contribute to human and animal causes over the years. Every time we rent one of our vacation rental villas and condos a portion of our company net income go to help a number of incredible charities right here at home and beyond.

Contact charity organizations directly and find out more about each and if you wish to help, donate directly to them.

Ciudad de la Alegria Helping children, women, the sick.

Tierra de Animales Animal shelter near Cancun

SOS El Arca Dog Shelter in Playa

Schnauzer rescue of the mid Atlantic Schnauzer Rescue of the Mid-Atlantic rescues miniature schnauzers in need and places them into pre-screened homes